Privacy Policy

Privacy Policy


At Sunusaa ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit sunusaa.com (the "Site"), purchase our bags, or interact with us.

By using our Site and services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect


We collect information to provide and improve your shopping experience.

Personal Information


Information you voluntarily provide when you:

  • Create an account
  • Place an order for bags
  • Contact customer support
  • Subscribe to newsletters

This includes your name, email address, phone number, shipping address, billing address, and order details.

Technical & Usage Information


When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the Site

This helps us improve website performance and your shopping experience.

2. How We Use Your Information


We use your information to:

  • Process and fulfill bag orders (shipping, delivery, refunds)
  • Communicate with you about orders and support
  • Improve our products, services, and website
  • Send marketing emails (only if you opt in)
  • Prevent fraud and protect our services
  • Comply with legal requirements

We do NOT sell your personal information to third parties.

3. Cookies and Tracking Technologies


We use cookies to improve your experience:

  • Remember your preferences
  • Analyze website usage
  • Show personalized content

You can manage cookies through your browser settings. Disabling cookies may affect some Site functions.

4. Data Sharing and Disclosure


We may share your information only with:

  • Service providers that help with payments, shipping, email, and analytics
  • Legal authorities when required by law or to protect safety

We will not share your data for unrelated third-party marketing.

5. Your Privacy Choices


You may:

  • Access or update your account information
  • Opt out of marketing emails
  • Request account or data deletion (where permitted by law)

To exercise these rights, contact us at: service@sunusaa.com

6. Children's Privacy


Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have received such data, please contact us to remove it.

7. Security Measures


We use reasonable safeguards to protect your information. However, no internet transmission is fully secure, and we cannot guarantee absolute security.

8. International Users


If you access our Site from outside the United States, your information may be transferred, stored, or processed in the U.S. Your use of the Site constitutes consent to this transfer.

9. Changes to This Privacy Policy


We may update this policy occasionally. The "Last Updated" date will be revised when changes are made. Please check this page periodically.

10. Contact Us


If you have questions about this Privacy Policy:

service@sunusaa.com

+(852) 2424 3326

Units 1-2, 1/F, Chung Yee Shing Centre, 71-75 Kwai Chung Container Terminal Road, New Territories, Hong Kong